Delayed
flights
Over 15
minutes
You can help you and us a
great deal by calling us
as soon
as you become aware of your flight being delayed.
Then call again
when you start to board your aircraft to depart to Kansas City
Delays are difficult for all of us. We will await your
arrival unless
we are booked with another customer and your delayed flight will force
us to miss
their pickup.
If we need to leave the airport, we will attempt to leave you a
voice mail on your cell phone
then we will return ASAP to pick you up upon completion of their run.
If you can not wait a few minutes just give us a call upon arrival and we will help you
arrange
immediate transportation, usually with another transportation provider.
If you missed your flight due to an airline problem or weather we will honor
your reservation fully
However, if you missed it due to an error on your part, see this page:
Change of Itinerary
Our drivers schedules go out the night before your scheduled arrival or
departure.
Any changes made that day will have a profound impact on our schedule
and force us to do the DRIVER SHUFFLE to get your altered flight time covered.
Office Hours Are:
Hours May Vary
We
Usually Open around 8:00 A.M. to 5:00 P.M.
Mon-Fri
We close sometimes as early as 4 PM and possibly as late as 8
PM
12 Noon
to 5:00 P.M. Saturdays & Sundays
ALL TIMES CENTRAL
PHONE 1-816-858-7711
CANCELLATION POLICY
PLEASE READ